FAQ

Find quick answers to your most common questions. Whether you're curious about our products, or simply our payment options, we’ve compiled detailed information to help you. Our FAQ page is designed to provide you with all the essential details to enhance your shopping experience. If you still have questions that you couldn't find answers to on our FAQ page, feel free to contact us with your inquiries.

Common Questions

What is a Vintage watch?

Assuming the model is no longer in production, those manufactured around the1990s or earlier are often considered Vintage. However, different stores may havevarying standards or judgments regarding what constitutes a vintage watch.

Can I trust the quality of pre-owned items?

All used items will undergo inspection upon arrival to determine if they require servicing or repair. Additionally, we provide a one-year warranty for your peace of mind.

What are the criteria for ranking the quality of pre-owned items?

  1. (Tier 1) Brand new - unused
  2. (Tier 2) No noticeable scratches or stains
  3. (Tier 3) Some scratches or stains
  4. (Tier 4) Quite large and noticeable scratches or stains
  5. (Tier 5) JUNK

Some of the pre-owned items did not come with warranty certificate. Are those genuine products?

Absolutely, we conduct a thorough inspection of every single item to ensure their authenticity before placing them on display. Since they are genuine, there should be no issue if you choose to have them repaired or serviced at an official dealer, although charges may apply.

I'm interested in old watches, but I'm worried about the authenticity.

Please rest assured that all our products are genuine. We conduct detailed inspection and maintenance before putting them up for sale in our store.

How do you value a vintage watch?

The price primarily depends on the condition of the watch. There can be a considerably wide price range even for the same model based on its condition.

Will you provide any boxes or cases if the watch does not come with it’s box?

Yes, We provide our original watch cases and boxes for your convenience, so you can safely carry your watch back home without any worries.

Do you ship overseas?

Yes, we offer international shipping to the countries listed in our country selector drop down.

How long does it take to receive my watch?

The delivery time for your product depends on the destination country and the local carrier handling the shipment once it arrives. While we cannot provide an exact delivery timeframe due to these variables, we can assure you that we typically process and ship orders within 3 to 4 business days.

What are your refund and shipping policies?

For detailed information on our policies (e.g., refund and shipping policies), please visit the policy section at the bottom of our website.